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Mainstreet Inventory Management System (MIMS)

 

MIMS is our enterprise-wide information system that completely automates management of the service process.   Its open, SQL-based architecture enables easy customization and integration with each client’s unique requirements and systems. 

With MIMS we are able to track equipment throughout its life by manufacturer and ‘Mainstreet-unique’ serial numbers, providing us with visibility to the service history of the equipment as well as equipment status and location.

Most importantly, MIMS provides us with the flexibility to quickly and cost-effectively respond to each client’s requirements without excessive queues, delays or costs.

At any point in time, MIMS enables us to:

  • Track equipment by serial number; service history retained through equipment life; ELF detection; troubleshooting and corrective actions
  • Identify the location of a specific serial number and its unique service history, including repair quality, DOA and MTBF statistics
  • Allocate inventory between business as usual (BAU) activities, special projects, specific client departments or cost centers
  • Effectively manage inventory levels, forecasting and replenishment


Client Benefits:

  • Superior management of customer owned inventory
  • Extensive Reporting - 10 reports in standard library including Order Fulfillment, Inventory Management, Service Call Management of Spares Inventory and Dunning. Custom Reports to clients’ exact requirements
  • Ease of customization and integration

 

Client Portals

Provide anywhere, anytime client access to inventory and service activities. MIMS is the backbone of our client portals -- all of which are customized to each client’s requirements.

Client Benefits:

  • Flexible, ease of customization
  • Drop down lists maintain data integrity
  • Security levels - client specific
  • Audit checks - i.e. validation of ticket #, serial #, store information etc.
  • Extensive reporting & search capabilities